Hello NEOA board members, As I'm getting accustomed to our new listserv platform, it looks like the messages are sometimes being sent to people's spam folders. I know it's happened to a few people so far (myself included). I'm not surprised, as it's a common problem with mailing list messages, and we had the same problem on occasion with our previous list platform. I wanted to post a few tips / solutions for how to prevent the messages from going into the spam folder. First, you can add the board list address, neoaboard@lists.neoaonline.org, to your contacts / address book. Second, you can create a mail rule / filter in your mail program. The filter critera should be set to find all messages where the "To:" field is set to " neoaboard@lists.neoaonline.org", and the action should be to never mark the message as spam or to put it in the inbox (the wording varies depending on your mail platform / software). Another thing you can try is if you do find a listserv message in your spam folder, open the message and use the option to report that it's not spam. These three things should help deliver messages to the inbox. Some people may not get this message, so please fill free to pass this on by word of mouth or by email to your colleagues in your office or in your state. I am going to send a similar message to the NEOA membership list and possibly get it posted on our Facebook page as well. Let me know if you have any questions about using the new lists and I will help you. Casey --- Casey O. Henderson (he/him/his) Technology Coordinator Maine Educational Outreach Programs 308 Chadbourne Hall, Orono, ME 04469-5713 Tel: (207) 581-3707 Email: casey.henderson@maine.edu